This Privacy Policy describes how www.SiriusXMTrucking.com (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices or would like to make a complaint, please contact us by email or mail:
Powered by IBSM, Inc. (SRS)
1372 North Goldenrod Road, Suite 22
Orlando, FL 32807, United States
Email: contactus@siriusxmtrucking.com
Phone: (877) 811-1397
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, information about an identifiable individual is referred to as “Personal Information.”
Device information
- Purpose
- To load the Site accurately and perform analytics on Site usage to optimize the Site.
- Source
- Collected automatically through cookies, log files, web beacons, tags or pixels.
- Business disclosure
- Shared with our processor, Shopify.
- Information collected
- Browser version, IP address, time zone, cookie information, viewed sites or products, search terms and Site interactions.
Order information
- Purpose
- To fulfill purchases, process payments, arrange shipping, provide invoices or confirmations, communicate with customers, screen for risk or fraud and provide relevant product or service information consistent with customer preferences.
- Source
- Collected from you.
- Business disclosure
- Shared with our processor, Shopify.
- Information collected
- Name, billing address, shipping address, payment information, email address and phone number.
Customer support information
- Purpose
- To provide customer support and respond to requests.
- Source
- Collected from you when you contact us or submit a form.
- Information collected
- Information you provide that is reasonably necessary to respond to your inquiry or service request.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, contact us using the information above to request deletion.
Sharing personal information
We share Personal Information with service providers that help us provide services and fulfill contracts. For example:
- We use Shopify to power our online store. Read the Shopify Privacy Policy.
- We may share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request, or otherwise protect our rights.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties.
Using personal information
We use Personal Information to provide services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping customers updated about products, services and offers.
Behavioral advertising
As described above, Personal Information may be used to provide targeted advertisements or marketing communications that may be of interest.
- We use Google Analytics to help us understand how visitors use the Site. Review Google’s Privacy Policy or use the Google Analytics opt-out tool.
- Learn more about targeted advertising through the Network Advertising Initiative.
Advertising choices
No unsolicited messaging policy
Our commitment
SiriusXM Trucking maintains respectful, lawful and permission-based communications with customers, partners and visitors. We do not send unsolicited messages.
What we don’t send
- Unrequested promotional emails, text messages or social-media messages.
- Spam or bulk messaging campaigns without prior consent.
When we contact you
We contact individuals or organizations that have:
- Explicitly requested information from us.
- Opted in to receive updates, offers or newsletters.
- Established a business relationship with SiriusXM Trucking.
- Provided contact information at a trade show or convention.
- Joined partner organizations or discount clubs that use SiriusXM service for member discounts.
Prohibited use of our channels
Using siriusxmtrucking.com, our forms, email addresses, phone numbers or other communication channels to send unsolicited messages to us or our customers is prohibited. We may report violations and pursue available remedies.
Opt-out and preferences
You can change communication preferences or opt out of marketing using the unsubscribe link in our emails or by contacting us directly. Opt-out requests are processed promptly.
Report suspicious messages
If you receive a message that appears to be from SiriusXM Trucking and you did not request it, contact contactus@siriusxmtrucking.com or call (877) 811-1397. Include the sender’s address or number, message content, and the date and time received.
Message frequency
Message frequency varies by user. Message and data rates may apply. Text HELP for help and STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.
Processing, retention and automated decisions
Lawful basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), Personal Information is processed under the following lawful bases:
- Your consent.
- Performance of the contract between you and the Site.
- Compliance with legal obligations.
- Protection of vital interests.
- Performance of a task carried out in the public interest.
- Legitimate interests that do not override fundamental rights and freedoms.
Retention
When you place an order through the Site, we retain Personal Information for our records unless and until you ask us to erase it. For more information about erasure, review the Your Rights section below.
Automatic decision-making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making, including profiling, when it has a legal or similarly significant effect.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify uses limited automated decision-making to prevent fraud, including temporary restrictions associated with repeated failed transactions or suspected payment fraud.
Your rights
California privacy rights
If you are a California resident, you may have the right to access Personal Information held about you, request portability, and ask that information be corrected, updated or erased. To exercise applicable rights, contact us using the information provided in this policy.
You may designate an authorized agent to submit a request on your behalf. Contact us for instructions.
Cookies
A cookie is a small amount of information downloaded to a computer or device when visiting the Site. We use functional, performance, advertising, and social-media or content cookies. Cookies help the website remember actions and preferences, such as login and region selection, and provide information about how visitors use the Site.
We use cookies to optimize the Site experience and provide services. Shopify’s cookie names and durations may change as its platform evolves. Review the current Shopify Cookie Policy for additional platform details.
Cookies necessary for store functionality
| Cookie | Function | Typical Duration |
|---|---|---|
| _secure_session_id | Storefront navigation | 24 hours |
| _shopify_country | Checkout localization | Session |
| _shopify_m | Customer privacy settings | 1 year |
| _shopify_tm | Customer privacy settings | 30 minutes |
| _shopify_tw | Customer privacy settings | 2 weeks |
| _tracking_consent | Tracking preferences | 1 year |
| cart | Shopping cart | 2 weeks |
| cart_currency | Shopping cart currency | 2 weeks |
| cart_sig | Checkout | 2 weeks |
| checkout | Checkout | 4 weeks |
| checkout_token | Checkout | 1 year |
| keep_alive | Buyer localization | 2 weeks |
| secure_customer_sig | Customer login | Up to 20 years |
| storefront_digest | Customer login | 2 years |
| identity-state | Customer authentication | 24 hours |
Reporting and analytics cookies
| Cookie | Function | Typical Duration |
|---|---|---|
| _landing_page | Tracks landing pages | 2 weeks |
| _orig_referrer | Tracks landing-page referrals | 2 weeks |
| _s | Shopify analytics | 30 minutes |
| _shopify_s | Shopify analytics | 30 minutes |
| _shopify_sa_p | Marketing and referral analytics | 30 minutes |
| _shopify_sa_t | Marketing and referral analytics | 30 minutes |
| _shopify_y | Shopify analytics | 1 year |
| _y | Shopify analytics | 1 year |
| _shopify_ga | Shopify and Google Analytics | Session |
Managing cookies
Session cookies last until browsing ends. Persistent cookies remain until they expire or are deleted. Most browsers accept cookies automatically, but browser controls can be used to block, manage or delete them. Blocking cookies may affect the Site experience and prevent some features from working properly.
For general cookie-management information, visit All About Cookies. Blocking cookies may not completely prevent information sharing with advertising partners; review the Behavioral Advertising section for additional opt-out options.
Do not track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter data-collection and usage practices when such a signal is detected.
Changes and complaints
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The “Last updated” date indicates the most recent revision.
Complaints
To submit a privacy complaint, contact us at contactus@siriusxmtrucking.com or mail your request to 1372 North Goldenrod Road, Suite 22, Orlando, FL 32807, United States.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data-protection authority.