Request an eligible return within 30 days after receiving your order.
Customer Support
Refund Policy
Straightforward information about return eligibility, damaged items, exchanges and refund processing.
Items must be unused, complete and returned in their original packaging.
Approved refunds are issued automatically to the original payment method.
Return Eligibility
Our 30-Day Return Policy
SiriusXMTrucking.com, powered by Satellite Radio Superstore®, offers a 30-day return policy. You have 30 days after receiving an item to request a return. To qualify, the item must be in the same condition in which it was received—unworn or unused, with tags when applicable, and in its original packaging. A receipt or other proof of purchase is also required.
How to Begin
Start a Return
Contact us before sending merchandise. Items returned without prior approval will not be accepted.
Email contactus@siriusxmtrucking.com to request a return.
If accepted, we will provide return instructions and applicable shipping-label information.
Package the complete item securely and follow the return instructions provided.
We will inspect the returned merchandise and notify you whether the refund is approved.
Damages and Issues
Inspect your order when it arrives. Contact us immediately if an item is defective or damaged, or if you receive the wrong product, so we can evaluate the issue and work to make it right.
Exceptions and Non-Returnable Items
Certain products cannot be returned, including personal-use items such as earbuds and antenna headphones. Please contact us before ordering if you have questions about whether a specific product can be returned.
Exchanges
The fastest way to receive a different item is to return the product you have. After the return is accepted, place a separate order for the replacement product you want.
Refund Timing
We will notify you after receiving and inspecting your return. If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit-card provider may require additional time to post the credit. If more than 15 business days have passed since approval, contact us at contactus@siriusxmtrucking.com.
Return Contact and Address
Please request approval and wait for return instructions before shipping merchandise.
1372 N. Goldenrod Rd., Suite 22
Orlando, FL 32807
contactus@siriusxmtrucking.com
Have a Question About a Return?
Contact our team before shipping an item so we can review your request and provide instructions.